Dr. Thomas Horowitz

Appointments

Appointments are recommended so that time can be reserved to meet with the doctor.  Same-day or next-day appointments are usually available.  Emergency appointments are made available as needed.  We attempt to see our patients at their convenience and as soon as possible.  If appointments need to be cancelled or rescheduled, we ask for as much notice as possible so that the time can be made available to someone else.  Our office is staffed Monday through Friday, 8:30-4:30 with the doctor out of the office for hospital patients and volunteer community service on an as-needed basis. 

Office Location and Parking

We are located in the Doctors Tower on the campus of Hollywood Presbyterian Medical Center at 1300 North Vermont Avenue, Suite 610, Los Angeles, CA  90027.  Our medical office building is located at the corner of Fountain and Vermont.  One-hour parking validation is available from our office for the hospital parking lot.  Multiple Metro bus lines service our location. .

Emergency Care

In life-threatening situations, the paramedics should be summoned first by calling 911.  Depending on the severity of the situation, ambulance and/or paramedic transport to the closest open emergency room may be necessary.  Once stabilized, transfer may be arranged to any of our hospitals upon patient request. 

Telephone Calls

Patients are encouraged to call with any medical concerns. Messages are taken for the doctor when he is with patients unless the call is an emergency.  Call backs are returned as soon as possible.  We strive to answer after-hour emergency calls within 15 minutes.  For routine non-emergency matters, please call during regular office hours.

Prescription Refills

Prescriptions are based on physical exam and it is best that pharmacy refills be written during office visits.  If that is not possible, please call your pharmacy directly and ask them to fax us a request for the refill.  For patient safety, we require that all pharmacy orders be in writing.  We can refill non-controlled substances if there has been a recent office visit with Dr. Horowitz.  For maintenance medications, a two-week back-up supply for disaster and emergency preparedness is recommended.  Allow a minimum of one business day to complete refill requests.

Referrals

Our referrals to specialists are not limited to insurance contract affiliations.  They are based on quality-of-care concerns.  If an in-network specialist is requested, we can review the insurance carrier’s provider list with the patient.  Patients are guided through the health care system to help them receive quality medical care. 

Insurance and Payment Policies

We accept all insurance plans and are in-network providers for Blue Cross PPO and some Blue Shield PPO plans.  We see HMO patients but all services are considered non-covered as we are not contracted with any HMO’s.  Payment for copay, deductible and/or non-covered services is due at the time of service.  We accept cash, checks and all major credit cards. 

If you want to confirm that we are part of your insurance network, please call the member services number on the back of your insurance card.  Our NPI (National Provider Identification) number is 1538113444.  If they say we are a member, please ask for a reference number for accountability purposes.  Keep this number in case the claim is processed differently than you were told.  The reference number will hold the insurance carrier accountable for the information you are provided. 

Because we contract only with insurance carriers that are fiscally responsible for sustainable family practice, we do not pass additional expense to patients without insurance coverage.  Our fee schedule is comparable for everyone, with or without insurance.